Media87 (“we,” “our,” or “us”) operates the website https://media87.com and provides AI-powered digital marketing, automation, chatbot, reputation management, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services media87 details.txt.
By accessing or using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you interact with us, sign up, request a demo, or use our services, we may collect:
- Full name
- Email address
- Phone number
- Business name
- Website URL
- Location (city, country)
- Billing and payment information (processed securely via third-party providers)
b) Usage & Technical Data
We automatically collect certain information when you visit our website:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring URLs
- Cookies and tracking data
c) Client & End-User Data
If you use Media87 products (e.g., ChatZen, LocalZen), we may process data on your behalf, including:
- Customer messages submitted through chatbots
- Review content and ratings
- Lead information collected via forms
This data is processed strictly under your instructions.
2. How We Use Your Information
We use collected information to:
- Provide and operate our services
- Improve our platform, automation, and AI systems
- Communicate with you (support, onboarding, updates)
- Process payments and subscriptions
- Send marketing communications (you can opt out anytime)
- Monitor performance, security, and fraud prevention
- Comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Personalize user experience
- Run analytics and performance tracking
You can control or disable cookies through your browser settings.
4. How We Share Information
We do not sell your personal data.
We may share information only with:
- Trusted service providers (hosting, analytics, payment processors)
- Automation and AI infrastructure partners (under strict confidentiality)
- Legal authorities if required by law
All third parties are obligated to protect your data.
5. Data Security
We implement industry-standard security measures including:
- Secure servers and encrypted connections
- Restricted internal access
- Regular system monitoring
However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal data only for as long as necessary:
- To provide services
- To comply with legal requirements
- To resolve disputes and enforce agreements
You may request deletion of your data at any time.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent
- Request data portability
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites or tools.
We are not responsible for their privacy practices.
9. Children’s Privacy
Media87 services are not intended for children under 13, and we do not knowingly collect data from children.
10. International Data Transfers
Your information may be processed and stored in countries outside your own.
We ensure appropriate safeguards are in place for international transfers.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
Hello@media87.com